Monday, July 21, 2008

Transcription job losses an industry trend

The medical transcriptionists who will lose their Fargo MeritCare jobs this fall are victims of an industry trend, according to experts in the business.

Looking to lower costs while improving turnaround time and accuracy, health care organizations around the country are relying on other ways of recording patient information, said Claudia Tessier, vice president of MRInstitute, which educates on health-information technology.

“The movement is toward real-time documentation, which improves patient care and patient safety,” she said. “As this happens, it diminishes the need for medical transcription as we know it. It’s not going to happen overnight, but it’s a reality.”

Last month MeritCare announced that it would outsource more of its transcription work, resulting in the loss of 70 jobs. Twenty-eight of those people accepted job offers with Nuance, the outsourcing company, said Caryn Hewitt, executive partner of MeritCare’s health information management.

Fifty full-time transcriptionists will remain with MeritCare to facilitate entering information directly into patients’ electronic records, one of the health organization’s goals, Hewitt said. Prior to June, MeritCare hadn’t hired a medical transcriptionist in 18 months.

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