Thursday, January 29, 2009

The Dark Side of Medical Transcription

By peeking into this dark side, we hope to help other MTs avoid the troubles that befell our three sources.

The Tale of the Rubber Checks
Joan Edwards (not her real name), like Trudy Schaefer Looney, got into transcription on a whim 14 years ago. "It was sort of by fluke," she said. "I basically trained myself. I started out with a doctor and his wife. It was a brand new practice, and we sort of trained each other."

Edwards worked there for 4 years until the clinic closed due to lack of business. She moved on from there, getting her own accounts and working directly for clinics. Everything in her MT world was fine until she started working for a medical transcription service organization (MTSO) 2 years ago. The warning signs were there. The company said it would get direct deposit for its 120 MTs nationwide. It didn't. The promised health care coverage never showed up. A notice was sent out by the company saying that 10 oncology MTs quit, all in the same day. And MTs were forbidden by the company from contacting each other, even if they worked on the same accounts. Also, a lot of times Edwards and other MTs saw discrepancies in the line counts. They thought they typed more lines than they were paid for, but the only way to prove it would be to purchase the company's own line counting software, which would cost a hefty $300.

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