Wednesday, September 24, 2008

MessageSling Makes Mobile Voice-Text Transcription a Two-Way Street

When you're at your desk, you have many ways to access and reply to voice-mail messages. You can use your desk phone with its ergonomically engineered keys or, increasingly, your PC with its speaker or headphone, keyboard and mouse. The process is a lot less convenient for mobile phone users. Limitations in both handsets and the circumstances where they can be used present major obstacles. Worcester, Mass.-based startup messageSling plans to use speech-to-text technology to help overcome some of those obstacles.

Launched in January 2008, messageSling made a splash at this month's DEMOfall 08 show. The foundation of its offering is a fairly conventional stand-alone voice-mail service. Users instruct their cellular carriers to forward unanswered calls to a messageSling number. They can then access their messages in the traditional way by dialing in and navigating a key-press menu. Users can also listen to their messaes as MP3 audio files, either as delivered in email messages or on the messageSling Web site.

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